Privacy Policy
Effective Date: March 16, 2026
Glenora Dental is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website (https://glenoradental.com/) or interact with us in any other manner.
Information We Collect
We may collect the following types of information from you:
Personal Information
When you contact us through our Website, phone, or email, we may collect personal information that you voluntarily provide, including your:
- Full name
- Phone number
- Email address
- Mailing address
- Any additional information you choose to provide
Automatically Collected Information
When you visit our Website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type
- Operating system
- Referring URLs
- Pages viewed
- Date and time of your visit
How We Use Your Information
We use the information we collect for the following purposes:
To Communicate With You
We use your contact information to respond to inquiries, schedule appointments, provide dental services, send administrative information, appointment reminders, and communicate important updates about our services.
Service Delivery
Information may be used to manage patient records, coordinate care, and provide requested services.
Legal Compliance
We may use or disclose your information to comply with applicable laws, regulations, professional obligations, or legal processes.
Information and Sharing Disclosure
SMS Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for third-party marketing purposes.
We may share your information in the following circumstances:
Service Providers
We may share information with trusted service providers who perform services on our behalf, such as website hosting, appointment systems, patient communication tools, marketing support, or technical services. These providers are required to safeguard your information and use it only for the services they provide to us.
Legal Requirements
We may disclose your information if required by law, regulation, court order, or legal process, or if disclosure is necessary to protect our rights, property, patients, or others.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Opting Out
You may opt out of receiving marketing or promotional communications from us by following the instructions included in those communications or by contacting us directly. Please note that we may still send non-promotional communications such as appointment reminders or important service-related information.
Access and Update Information
You may request access to, update, or correct your personal information by contacting us using the information below.
Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that such information has been collected, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
glenora@glenoradental.com | (780) 452-5700
Glenora Dental
10534-124 St. NW #112
Edmonton, AB, T5N 1S1